Send Us a Message
Fill out the form below, and we'll get back to you as soon as possible during business days.
Official Support Hub
Need assistance? Contact Blue Dart support.
Official Customer Care
For shipment-related issues, contact Blue Dart support directly.
Mon–Sat: 8:00 AM – 8:00 PM
Official Email IDs & Website
Escalation, Compliance, Tracking Status & Contact Information
Web Portal: BlueDart.com
Email (Single Shipment): [email protected]
Email (multiple Shipments): [email protected]
Email (Intimate Me): [email protected]
System Administrative Response Time
Within 24 business hours. Responses are provided Monday through Saturday only.
📂 What We Can Help With
✅ Website bugs, errors, or technical problems
✅ Tracking information issues
✅ Suggestions and feature requests
✅ Business, corporate, or API integration inquiries
✅ General feedback about Blue Dart
✅ Other website or customer experience feedback
📂 What We Cannot Help With
❌ Finding or tracing your shipment (use Blue Dart Tracking instead)
❌ Filing complaints about lost, delayed, or damaged shipments
❌ Refund, compensation, or claim requests
❌ Changing your delivery address, delivery date, or pickup schedule
❌ Rescheduling deliveries or requesting delivery instructions
❌ Customer support requests about shipment status or delivery exceptions